The overall use of flatsome is very VERY useful. It lacks very few, if any, things!
Why buy from us
See our most asked Questions
If you need to modify your order, please Contact Us as soon as possible. We'll do our best to accommodate your request, but please keep in mind that we may not be able to make changes to orders that have already been shipped.
If you need to change your shipping address, please Contact Us. We'll do our best to update your shipping information, but please keep in mind that we may not be able to make changes to orders that have already been shipped.
At this time, we do not offer same day delivery. However, we do offer fast and discreet shipping to all of our customers. Please refer to our Shipping Policy for more information on estimated delivery times.
We accept a variety of payment methods, including credit and debit cards, PayPal, and other digital payment options. You can view all of the available payment methods during the checkout process.
Sales tax may be applied to your order depending on your location and the products you are purchasing. The final price of your order, including any applicable taxes, will be displayed during the checkout process.
All prices on our website are listed in the currency of your country. If you are ordering from outside of your home country, your payment may be subject to foreign exchange fees or other charges from your bank.
If your payment is declined, please double-check that your payment information is correct and up-to-date. If the problem persists, please contact your bank or credit card company to resolve the issue. If you continue to experience issues, please contact our customer service team for assistance.
We take the security of our customers' payment information very seriously. We do not store your payment information on our website. All transactions are processed securely using industry-standard encryption and security protocols to ensure that your information is safe and secure.
Returns and Refunds
Yes, we understand that sometimes products don't meet your expectations, and we want you to be completely satisfied with your purchase.
If you are not satisfied with your purchase, you can return it within a certain period of time for a refund or exchange.
The length of our return period varies depending on the product and the reason for the return. Generally, we offer a 30-day return policy for most products.
If you are returning a product because you changed your mind, you may be responsible for the cost of return shipping.
If the product is being returned due to a defect or error on our part, we will cover the cost of return shipping.
If you receive a product that is damaged or defective, please contact our customer service team right away. We will work with you to resolve the issue, which may include a refund, exchange, or replacement product.
Yes, we are happy to offer exchanges for products that are in new, unused condition. Please contact our customer service team to initiate an exchange.
Once we receive your returned product, we will inspect it to ensure that it meets our return policy criteria. If the product is eligible for a refund, we will process the refund within 5-7 business days.
If you receive the wrong product, please contact our customer service team right away. We will work with you to resolve the issue, which may include a refund, exchange, or replacement product.
The eligibility of an opened or used product for a return or refund varies depending on the product and the reason for the return.
Please contact our customer service team to initiate a return and discuss the eligibility of your product for a return or refund.